We'd genuinely like to hear from you. Whether you've found a bug, have a question about how a tool works, want to report a privacy concern, or have an idea for a new feature, please reach out — your feedback helps make PDFToolsFree better for everyone.
Email us
The best way to reach us is by email. We read every message.
What to include
To help us respond quickly, please tell us:
- Which tool you were using (for example, Compress or Merge).
- What you expected to happen, and what actually happened.
- Your browser and device (for example, Chrome on Windows, or Safari on iPhone).
Please note: because your files are processed privately in your browser and never reach us, we cannot see or recover any document you worked on. Never send us sensitive files by email.
Common questions
Many questions are already answered on our FAQ page. You can also learn more about how the site works and how your privacy is protected on our About page and Privacy Policy.